I think I disagree with that. The fiction that we consume as a society says a lot about us and who we are and what we value. Conversely, the fiction that we consume also plays a role in shaping our society. I can't think of an example from a specific video game, but let's say there was a video game that had a negative/stereotypical portrayal of a trans person, for instance. For the people that are out there who think it's OK to be transphobic, playing that video game reinforces that belief in their minds.