gordon Posted June 8, 2021 Share Posted June 8, 2021 I was dealing with a personal situation that brought me in a lot of troubles. Last month, I had a big fight with my wife and could not handle the situation. To release some stress, I decided to play in the casino. On my email address, I had an advert about a bonus from Ruby Fortune Casino. Since my frustration with my wife was big, I drank a bottle of whiskey at home, and I deposited the money and played the bonus. I understood how stupid I was because I almost lost everything from my deposit of $500. It left me with $150. I then came down and tried to think logical and tried to withdraw the money. Once I uploaded my documents they were verified pretty quickly. However, when I pressed to withdraw the money, all the sum just disappeared. So, there was no money on my account but also no withdrawal. The customer support keeps telling me that I did not have any balance on the account!! They do not help me at all. They just steel my money from the account! Please, give me advice how I can get the rest of my money back! I really do not want the casino just to have it and of course, I will not go to the police with that! Link to comment Share on other sites More sharing options...
Shagger Posted June 8, 2021 Share Posted June 8, 2021 You have my sympathys over this situation, but I fear you're seeking answers from the wrong place. This isn't a support forum for people with dept problems or issues with gambling, so the only advice we can offer is from whatever personal experiences any of us may have have, we can't offer expert help. I've found a couple of websites that might help. First there's a dept management charity Stepchange and advise on problem gambling from BeGambleAware. The first step though is don't panic, there is support available. Link to comment Share on other sites More sharing options...
Rekynnnanl Posted June 10, 2021 Share Posted June 10, 2021 Another tip is to publish your experiences and seek advice yourself. Be it in a forum sites or review sites such as https://rubyfortunereviews.com. Link to comment Share on other sites More sharing options...