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killamch89

What Could PlayStation Do to Improve Their Customer Loyalty Programs?

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PlayStation has a solid fanbase, but what could they do to take their loyalty programs to the next level? Whether it’s better rewards, exclusive access, or improved perks for PS Plus members, there’s room for improvement. What ideas do you have for PlayStation to incentivize long-term loyalty and keep fans engaged beyond just game releases? Would more personalized rewards or a points-based system work, or should they look to innovate in other areas?

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