How can VR be integrated into training programs for retail customer engagement?

[killamch89]

How can virtual reality simulations improve employee training, from customer service interactions to product knowledge and sales techniques? Share your thoughts on immersive learning experiences, realistic role-playing scenarios, and how VR can help staff build confidence and communication skills.

[Scorpion]

Virtual reality simulations can transform employee training by offering immersive learning experiences that enhance engagement. Realistic role-playing scenarios boost confidence and communication skills, while allowing employees to practice customer service interactions and product knowledge in a safe environment, ultimately improving overall performance and sales techniques.