Jump to content
Register Now
Alexander.

Support preference

Recommended Posts

On 9/3/2019 at 8:50 AM, killamch89 said:

Support tickets are awesome as are emails but I much prefer live chat because I can get a response to my issues immediately with very little waiting time.

This is me as well. I prefer to minimize live interaction in my life, but I'd also rather know that I'm likely to get the problem resolved in one sitting. No phone though. Ugh.

Link to comment
Share on other sites

18 hours ago, StaceyPowers said:

This is me as well. I prefer to minimize live interaction in my life, but I'd also rather know that I'm likely to get the problem resolved in one sitting. No phone though. Ugh.

Phone calls are a last resort - I don't have any problems with it really but it is costly to call some companies especially if they aren't a local one.

Link to comment
Share on other sites

It all depends on how urgent my reason for contacting them is. If it's just a general inquiry, then a ticket is fine. If it's truly urgent, then I go with phone or live chat. But then again, considering the type of person I am, that usually doesn't go over too well.

Edited by The Blackangel
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×
×
  • Create New...